About the Warranty
Experience peace of mind with our hybrid battery warranty, covering hybrid vehicles for 6 months to 3 years. Our warranty cover ensures reliability and top performance, so you can drive with confidence, knowing you’re backed by our commitment to quality and customer satisfaction.
Warranty Exclusions
Improper installations, except those done by iHybrid Battery Technicians or iHybrid Battery approved installers
Products stored for a period of thirty (30) days or more whether in the vehicle or out
Physical damage caused after the delivery of the battery to the customer Damages or defects that may have been caused by shipping, if accepted at delivery and not documented with the carrier
Removal, tampering, or damage to barcode of battery cells
Any modification or bypass of vehicle systems not in congruence with manufacturer specifications
Reinstallation of the HV battery into a different vehicle
Poor vehicle maintenance Vehicle conditions that may cause premature failure.
Defective inside warranty period
If battery is found to be defective in material, workmanship, or installation by iHybrid Battery during the warranty period, iHybrid Battery will issue a replacement based on the reported Diagnostic Trouble codes that relate to a HV or IMA Battery failure. This would also include the same installation service as originally provided by iHybrid Battery.
Batteries that were shipped to customers or third party installers are not eligible for a free installation by iHybrid Battery, and are not subject to reimbursement for labor charges.
Warranty Exclusion for Unauthorized Repairs
Reporting and
Procedure:
Reimbursement
Policy:
Unauthorized
Service or Repairs:
Exclusion from
Warranty Coverage:
Limitations:
Warranty is transferable
Warranty is transferable, within thirty (30) days of vehicle sale, with a copy of the bill of sale for the vehicle. Only one (1) transfer is allowable per battery. A copy of the bill of sale including the new registered owner’s name must be provided to iHybrid Battery within the 30 day period.
You may not resell the battery to another party separate from the vehicle and maintain the warranty.
Troubleshooting Clause
If it is not immediately clear that the battery is malfunctioning, we can assist in troubleshooting to determine if the hybrid battery is the problem. This service can be done in cooperation with your mechanic at an hourly rate of $149. If it is ultimately determined that the battery was the sole source of the trouble, the troubleshooting fee will be waived unless otherwise agreed in advance.
Warranty Service Requests
Our Clients Believe In Us
Here is what they are saying
Rating 5.0 | 2 Reviews
Rating 4.7 | 24 Reviews
