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Free Diagnostics Appointment
We offer a complimentary diagnostic scan to help identify any hybrid battery-related issues in your vehicle. This is a no-obligation service designed to provide clarity before any repair or replacement.
Scope
During this appointment,
we will:
Scan your hybrid system for relevant diagnostic trouble codes (DTCs)
Offer a verbal overview of your battery's health and system status
Provide clear next steps if hybrid battery repair or replacement is needed
Please note:
- We only diagnose hybrid battery-related issues
- We are not general automotive mechanics
- We do not clear/reset codes, as this may mask underlying issues or cause harm
To ensure a smooth diagnostic process:
- Ensure the car has enough fuel and the engine is functional
- Empty your trunk and rear seat to allow access to the hybrid battery
- Have valid insurance and registration available if a test drive is required
- If your vehicle will be towed, contact us in advance to coordinate
- On arrival, please reverse park your vehicle for easier service access
Disclaimer
- This diagnostic is free of charge and is limited to hybrid battery systems
- We do not guarantee that battery replacement will resolve non-battery issues
- Any further service, including replacement or repair, is a separate appointment
Warranty Repair Information
If you decide to proceed with a hybrid battery replacement after diagnostics:
- You’ll receive a warranty of 1 year or more, depending on your vehicle and battery type
- Any major issue with the battery typically shows up within the first hour
- Minor problems, if any, usually appear within the first 1 to 3 months
- If your vehicle runs problem-free for 3 months, it’s a strong sign of long-term reliability
- All warranty repairs must be done at our Surrey location
- Physically damaged, burnt, or tampered batteries are not eligible for warranty
- We require the original battery supplied by us for any warranty claim
We stand by our work and are here to help if any issue arises within your warranty period.
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