Customer HelpFord Focus Electric Battery Issues?
We Fix Them Fast.
Get expert service for your 2012–2018 Ford Focus Electric.
Whether it’s charging problems, range loss, or won’t start — we’ve got you covered.
Common Problems
We Fix:
Reduced Range or Degraded Battery
- Loss of driving range? We test and diagnose battery health (SOH).
- Battery replacements and upgrades available (23kWh → 33.5kWh possible).
Charging Issues
- Won’t charge at home or public station? We fix:
- Faulty J1772 port
- Onboard charger faults
- Wiring or relay issues
“Stop Safely Now” Warning
- This could be a battery isolation fault or bad contactor — we have tools to pinpoint the issue fast.
Vehicle Won’t Start or Go into Ready Mode
- Weak 12V battery? BECM failure? We’ll run a full scan and restore function.
Overheating or Fan Always On
- We check battery cooling pumps, airlocks, coolant levels, and sensors.
Why Choose Us?
- EV battery specialists — not just general mechanics
- Full diagnostics using FORScan & OEM tools
- Honest, no-pressure service
- Located in South Surrey | Whiterock – Fast turnaround
Frequently Asked Questions
Ford Focus Electric batteries typically last 8 to 10 years or around 100,000 to 150,000 miles, depending on factors such as:
- Climate (hot temperatures can accelerate battery wear)
- Charging habits (frequent fast charging may reduce lifespan)
- Driving conditions and overall maintenance
Ford originally provided an 8-year / 100,000-mile warranty, offering a reliable estimate of battery durability.
Upgrading is technically possible, but not straightforward.
- Ford does not offer official battery upgrades, and the battery packs are not modular.
- The Focus Electric came with either a 23 kWh or 33.5 kWh lithium-ion battery (depending on the model year).
- An upgrade would require:
- Sourcing a newer or larger battery
- Custom installation and programming
- Potentially thousands of dollars in parts and labor
Bottom line: While upgrades can be done by EV specialists, they’re typically not cost-effective for most owners.
“Stop Safely Now” is a critical warning that indicates a serious issue with the vehicle’s high-voltage battery or electrical system.
Common causes include:
- Battery management system failure
- High-voltage component malfunction
- Overheating or cooling system issues
- Software or sensor faults
If this message appears:
- Pull over safely and stop the vehicle immediately
- Turn off the car
- Contact roadside assistance or a certified EV technician
Do not continue driving, as it could result in sudden power loss.